Privacy Policy

1. Introduction

Concierge Lending, LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit an application or inquiry.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Financial Information: Income, employment history, credit score range, loan amount requested, property information
• Identification Information: Date of birth, Social Security Number (when required for loan processing)
• Technical Data: IP address, browser type, pages visited, and time spent on our website

3. How We Use Your Information

We use the information we collect to:

• Process mortgage applications and loan inquiries
• Communicate with you about your application or inquiry
• Comply with applicable federal and state laws and regulations
• Improve our website, products, and services
• Send you information about loan programs, rates, and promotions (you may opt out at any time)
• Detect, prevent, and address fraud or security issues

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Lenders and Investors: To process and fund your loan
• Credit Bureaus: As required for loan processing and credit verification
• Service Providers: Third parties who assist us in operating our website and conducting our business, subject to confidentiality agreements
• Legal Authorities: When required by law, court order, or governmental regulation

5. Data Security

We implement administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse all or some browser cookies. If you disable cookies, some parts of our website may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Your Rights

Depending on your state of residence, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of marketing communications

To exercise any of these rights, please contact us at info@conciergelending.com.

9. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes by updating the “Last updated” date at the top of this page. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: